Introduction
Welcome to our comprehensive guide on Yeezy Supply returns. We strive to provide the highest level of customer satisfaction. However, we understand that there may be instances where you are not completely happy with your purchase. In this article, we will walk you through the refund and returns policy for Yeezy Supply, including order cancellations, returns and exchanges, refunds, restrictions, and additional conditions. Whether you have received a damaged product or simply changed your mind, we’ve got you covered. So, let’s dive in and learn about the process of returning your Yeezy Supply items.
Order Cancellations
Order cancellations are accepted within 24 hours of placing your order. If you need to cancel an order, please contact our customer service team via email as soon as possible. However, please note that once an order has been shipped, it cannot be canceled.
Returns & Exchanges
We offer a 30-day return period for items that are in new and unworn condition with tags attached. To initiate a return or exchange, please contact our customer service team by email to confirm the return before sending it back. They will provide you with detailed instructions, including the return address and any other necessary information.
If the return or exchange is due to a mistake on our part, such as a damaged or incorrect product, we will cover the shipping costs. However, if the return or exchange is due to a mistake on your part, such as selecting the wrong size or color, you will be responsible for covering the shipping costs.
Please ensure that everything you return is in its original state and packaging. Make sure not to remove any tags if they are attached. For personalized items, we can only accept returns in the case of a manufacturing defect. If you have any questions or concerns about returning your Yeezy Supply items, our customer service team is here to assist you.
Refunds
Once we receive the returned product at the designated return address and approve its quality, we will initiate the refund process. The method of refund depends on your original payment method.
If you chose an e-gift card as the refund method, you will receive it via email immediately after your return is approved. On the other hand, if you opted for a refund to your original payment method, it may take up to a few days for the refund to show up in your bank account, depending on your bank’s processing speed.
In some cases, we reserve the right to issue refunds through an Adidas e-gift card. This will be communicated to you during the return process. For more details about refunds, please refer to our Return Policy.
Restrictions on Returns
While we strive to accommodate all returns, there are certain restrictions in place to ensure a fair and efficient process. Here are some important restrictions to keep in mind:
Personalized Items
Unique items that have been personalized specifically for you are not eligible for return unless there is a manufacturing defect. If you believe there is a defect with your personalized item, please contact our customer service team for assistance.
Limited Items
Some exclusive items have a limited return period, typically 7 or 14 days after receiving your order. The specific return timeframe for limited items will be communicated on the product page. Please review the information provided to ensure you meet the return deadline.
Bad Bunny Puerto Rico Items
Bad Bunny Puerto Rico items are considered final sale and cannot be returned or exchanged unless there is a manufacturing defect. If you encounter any issues with a Bad Bunny product, please reach out to our customer service team for further assistance.
Final Sale Items
Certain items are designated as final sales and are not eligible for returns or exchanges. Examples of final sale items include face covers, which cannot be returned for safety reasons. However, if you receive a defective final sale item, you may contact our customer service team to start the return process and receive a refund via gift card.
Protective Lining
If your item has a protective polythene lining, we can only accept a return if the lining has not been removed due to health protection reasons. Please ensure that the protective lining remains intact if you intend to return the item.
Resellers
We reserve the right to deny resellers the benefit of our returns and refund policy. Resellers may be subject to additional restrictions and may be charged a restocking fee in certain cases. For more details about our policy regarding resellers, please refer to our Terms and Conditions.
Extended Return Window
To provide our customers with added convenience, we have extended the return window for orders placed between October 25, 2023, and January 10, 2024, to 60 days. This allows you more time to decide whether you want to keep your Yeezy Supply items. However, please note that this extended return window does not apply to all orders and is subject to certain restrictions. For more information, please refer to our Returns Policy.
Additional Conditions
In addition to the aforementioned restrictions, there are a few more conditions to keep in mind when returning your Yeezy Supply items:
- The product must be in its original state and packaging.
- The apparel should have the original tags attached.
- Accessories should include all parts of the original packaging.
- Footwear must be returned in the original shoe box.
Please note that we are unable to accept any right of withdrawal for customized and personalized items, as these are made uniquely for you. Returns for customized and personalized items will only be accepted in the case of a manufacturing defect. Additionally, if a protective polythene lining has been removed, the product cannot be returned or exchanged due to health protection reasons.
Conclusion
We hope this guide has provided you with a clear understanding of the Yeezy Supply returns process. Whether you need to cancel an order, initiate a return or exchange, or request a refund, our customer service team is here to assist you every step of the way. Remember to review our restrictions and conditions to ensure a smooth return experience. At YeezySupplys.net, we are committed to your satisfaction and aim to make the returns process as seamless as possible. If you have any further questions or concerns, please don’t hesitate to reach out to us.
